Relationship Manager

Full Time | Posted 7 months ago

Our client, a small business-to-business marketing communications firm serving a wide range of industrial manufacturers with national and international markets, is searching for a knowledgeable, self-confident, personable, and highly responsible client relationship manager to collaborate with clients and manage their marketing programs.

RESPONSIBILITIES:

* Learn clients’ businesses, markets, competitive positioning, marketing objectives and current activities
* Participate in planning, account management and tactical execution of some of that work
* Assume secondary management of some existing client relationships, reporting to owner
* Grow into a primary role of managing day-to-day client relationships, including strategic planning, tactical planning, media research and placement, goal setting, establishing fee structures, writing client proposals, coordination with internal production staff for execution, and client conference and metrics reporting
* Initiate and participate in new business development activities by seeking opportunities with companies in adjacent markets where the agency has current expertise, or where the successful candidate has expertise
* Contribute to the agency’s growth and margin improvements through administrative initiatives

REQUIREMENTS:
* BS or Liberal Arts degree
* 4+ years relationship management in a business-to-business (manufacturing) marketing communications environment, either with an agency or a manufacturer
* Working understanding of manufacturing-related activities, such as engineering, materials, supply chain issues, markets, sales and distribution
* Solid communications and writing skills, especially well versed in English grammar
* Excellent planning and management capabilities
* Team leadership skills embracing collaboration and efficiency
* Ability to manage projects with teams of complementary skills
* Competent with common business applications including all Microsoft Office products (especially Excel for planning), video conferencing apps, and online resource sharing tools

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