Account Director
ONSITE – 5 DAYS PER WEEK (NO HYBRID) Philadelphia Suburbs
Pharmaceutical Agency client searching for an Account Director. Qualified candidate will be responsible for the growth and management of client relationships including the ability to display steady leadership, be a close partner with our client, and ensure the smooth production of campaigns.
RESPONSIBILITIES:
* Ensure client satisfaction
* Be the expert on the client’s business
* Responsible for brand planning, strategic and tactical deliverables, and profitability of all assigned brands
* Leads assigned agency team to deliver for clients, ensuring all work is on strategy, on time, and on budget
* Leads meetings and contributes strategically not only in tactics but also brand positioning and brand plans
* Able to develop strategic and tactical business plans in partnership with the Client Services leadership
* First line manager responsible for direct management of account staff and for leading the agency team and partners through diplomacy and influencing skills
* Proactively seeks out ways to solicit customer satisfaction feedback and recommend action plans based on data insights
* Is a role model for operating in a collaborative and engaging working environment
* Displays a personal ownership and responsibility for the brand
* Leads meetings and contributes strategically not only in tactics but also brand positioning and brand plans
* Effectively leads and supports agency POV
* Establishes collaborative partnerships with all day-to-day functional agency team leads (Strategy, Creative, Science, Project Management)
REQUIREMENTS:
* Must possess a deep and thorough understanding of the Pharmaceutical advertising industry; including new product launches
* Demonstrated effectiveness in managing multiple clients and account teams
* Marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution and measurement
* Demonstrated success at developing valued relationships with senior-level clients
* Demonstrated success as strategic partner to clients
* Digital and multi-channel experience
* Must have proven success at identifying opportunities and securing organic client growth
* Strong organization and interpersonal skills
* Superior presentation skills
* Strong financial acumen – demonstrated success in ensuring cost effectiveness and productivity
* Bachelor’s degree required
* 5+ years of agency account management experience, with at least 3 years of pharmaceutical advertising experience
* At least 3 years of supervisory experience, with strong leadership skills
* Strong client relationship/management experience
* Experience developing, producing and leading multi-channel marketing solutions required
* Candidates must demonstrate hands-on proficiency in developing and delivering presentations in PowerPoint
* Must be open to travel as required from time to time
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